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Employment | Branch Manager

Idaho Falls, Idaho

We are looking for a professional like you to join our team as a Branch Manager in our Idaho Falls location. Do you strive to lead a great team and build a branch to its fullest potential? Do you appreciate teamwork and providing world class customer service? Then we may be looking for you!
We are seeking candidates with experience to fill our Branch Manager position. We’ve outlined the basic skills for this position as well as the specific requirements and qualifications below.

THE BASICS | Primary Skills, Knowledge, and Abilities for Branch Manager
The basic function of all our Branch Managers at Intermountain Concrete Specialties is to provide our team and customers the best possible experience. This is achieved by focusing on teamwork, training, and offering the best customer service out there. The Branch Managers have a unique responsibility of making sure the branch runs smoothly but also gets to work with customers. This allows us to know what the customers need and how we can best help them.

BASIC DUTIES

  • Manage all branch operations
  • Manage all inbound and outbound freight
  • Maintain accurate inventory
  • Immediately greet all customers in a professional and appropriate manner.
  • Work with all corporate departments.
  • Assist all walk-in and phone-in customers in a timely and courteous manner.
  • Enter quotes, orders and process remittances efficiently and accurately.
  • Stock and organize showroom shelves regularly.

BASIC SKILLS, KNOWLEDGE, and ABILITIES

  • Excellent customer service skills.
  • Must be an outgoing individual who is comfortable meeting new people and being in unfamiliar situations.
  • Must be self-motivated, have the ability to organize daily routine and adapt to changing priorities in a fast-paced environment.
  • Basic computer skills including the use of Microsoft Office and an ERP system.
  • Ability to respond to common inquiries or complaints from customers.
  • Proven math and critical thinking skills.
  • Ability to work as a team player.
  • Ability to work with a sense of urgency while also completing work accurately, safely and thoroughly.
  • Ability to effectively communicate, in English, both verbally and in writing. Being bi-lingual in Spanish is a benefit!

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